How does Scentys’s dry diffusion technology work?
How does Scentys’s micro-nebulization technology work?
How many fragrances are available?
How can I get the fragrance catalogue?
How can I get fragrance samples?
Can we use our own fragrance with your diffusers?
Are the fragrances safe for adults and children as well as sensitized persons?
I would like information about diffusers that can be used in large areas or to create multi-sensorial experiences. How can I find out more?
How do I contact a sales representative or request a meeting?
Are all diffusers available to retail customers?
Can your products be purchased at points of sale?
How can I order capsules for the Pocket Ambiance and Bow Ambiance diffusers?
What payment methods are available on the website?
Can you ship to addresses outside France?
What kinds of shipping are available?
What shipping fees apply?
What should I do if my package does not arrive?
How long does a fragrance capsule last?
Can the Prysm diffuser be left on all the time?
In what room(s) can the Odyscent and Prysm diffusers be used?
How long does the Odyscent and Prysm diffusers warranty last?
If the Pocket Ambiance and Box Ambiance diffusers are no longer marketed, how long will I be able to purchase capsules?
What if I have a problem with the quality of the product I ordered.
How can I subscribe to or unsubscribe from your newsletter?
Are your fragrance capsules recyclable? How should I dispose of them?