Legal notices

The present legal mentions apply to the website (the Website), which is intended for a French audience and/or users located in France. Legal mentions applicable in other countries or regions of the world may be different.


SCENTYS FRAGRANCE ON AIR is a registered trademark of SCENTYS.

With share capital of 470 806.60 Euros

35, Boulevard des Capucines

75002 Paris - FRANCE

RCS Paris 478 525 009

Intra-community VAT number: FR 65 478 525 009

Tel : (+33) (0)


Web host

nooStance SAS

6, rue d'Ecosse

75005 Paris

Editorial director

David Suissa, as chief executive.

Intellectual property

PRESENSIA and/or its affiliated companies worldwide is/are the holder(s) of the domain name The Website is a creative work protected by intellectual property law. The Website as a whole, and each of the elements it comprises (in particular texts, structure, software, animations, photographs, illustrations, diagrams, logos, brands, drawings and models), are the exclusive property of PRESENSIA and/or its affiliated companies worldwide, which alone is/are authorized to use the related intellectual property rights.

The use of all or any part of this Website, notably for downloading, reproduction, transmission, representation or circulation for purposes other than personal and private use, whether commercial or not, is strictly forbidden. Breach of these provisions is punishable by law.

When using a “Share” function on the Website to share information about a Scentys brand product, you acknowledge and accept that the content made available through sharing is exclusively for personal use, and that any commercial use on Internet sites or pages and/or any other commercial digital medium is forbidden.

Hyperlinks to the Website can only be created with prior written consent from PRESENSIA, which may revoke such authorization at any time.

All websites with a hyperlink to the Website are not under the control of PRESENSIA, which consequently declines any liability (notably editorial) with regard to access to or the contents of such sites.

PRESENSIA may modify the content of the Website at any time without prior notice.

Personal data

A declaration has been filed for the Website with the Commission Nationale de l'Informatique et des Libertés in compliance with Law 78-17 of 6 January 1978 relative to data processing, files and freedom (simplified declaration number 1917722 v0)

When you use our Website, we may collect and process all or some of the following data:

- Data you provide (i) in filling out forms, (ii) in submitting a comment, (iii) in subscribing to online services, or (iv) in corresponding with us:
o First and last name;
o Email address;
o Telephone number;
o Mailing address;
o Any special requests you may submit;
- We may ask you to complete surveys that we use for scientific and statistical purposes.

In compliance with Law 78-17 of 6 January 1978, as amended (“Data Processing and Freedom” law), the user has the right to access, rectify and remove any content relating to the user at the following address:


Our personal data protection charter is intended to give you information about:

  • The personal data collected or processed when you use the Scentys website (the “Site”)
  • How your personal data is used and protected,
  • Your rights with regard to your personal data,
  • How you can contact us to exercise your rights.


We need some personal data to provide you with our products and services.

This is notably the case when you:

  • make a purchase,
  • contact us via the contact form,
  • request to receive communications,
  • create an account,
  • use our Site.

This personal data includes your:

  • contact information including your first and last name, your email, your phone number and your delivery and billing addresses;
  • login and account information including your password and user ID;
  • personal details including your date of birth and purchase history;
  • payment or credit card information;
  • the name of your company and industry when you contact us as a business customer.

When you interact with our Site, some data is automatically collected from your web browser.

Information relating to this data can be found in our “cookie management policy” below.  This data includes cookies, IP addresses, data identifying your web browser and version and web beacons.


When you use our Site, we provide in-time notice or in some cases will obtain your consent before collecting your data.

Your consent can only be obtained through the Site.


We use your personal data for the following purposes:

To allow you to use our Site and our services

When you use our Site, we will use your personal data to provide the product or service requested.

If you make a purchase on our Site, or if you ask to receive communications from us, we will use the contact information you provide to send you information about your purchase or our company news.

If you contact our sales department, we will use information about you to respond to your requests.

To allow you to receive news about Scentys

When you create an account, we will send you news about our company along with information about events and other information relating to Scentys.

You can unsubscribe from such emails at any time to oppose the processing of your personal data.

To allow us to manage and improve the operation of our Site and our services

We use your personal data for the operation of our Site. In particular, when you make a purchase, your data will be used for accounting, audits and other internal purposes.

We may also use personal data about how you use our Site and services to enhance the user experience and help us diagnose technical problems and administer our Site.

To help us better understand customer behavior and preferences

We use the data relating to how you use our Site to:

  • understand your behaviors and preferences, such as data about how you search for and find our products and company news.
  • understand the best ways to organize and present our Site and content related to Scentys.

Basis for processing your personal data

The basis for processing your personal data depends on the terms under which the data is provided.

  • When you purchase products on our Site, we need your personal data to process your order, including your payment details and contact information so we can deliver your products.

In other cases, your data is processed based on the legitimate interest of the data to our business or so we can comply with a legal requirement.


Scentys shares your personal data with:

  • Scentys entities for the purposes and under the conditions outlined above.
  • Third-party service providers processing personal data on Scentys’s behalf, for instance to process payments and credit cards, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, manage brand and product promotions, as well as administering certain services and features. We sign contracts with all third-party service providers to require them to take appropriate technical and organizational measures to protect your personal data.
  • Other third parties when it may be necessary to: (i) comply with a request from a court or government or an applicable law; (ii) prevent illegal uses of our Site; (iii) defend ourselves against third-party claims; or (iv) provide our assistance in fraud prevention.


We use a variety of technical and organizational security measures to maintain the safety of your personal data.

The personal data collected through our Site or shops is stored within the European Union.

Your personal data is retained for as long as necessary to fulfill the purposes described above unless otherwise required by law.

Generally speaking, we retain your personal data for as long as you have a Scentys account or have not unsubscribed from the newsletter.

We keep personal data relating to your purchases for longer, to comply with legal requirements, notably relating to taxes.


We hereby inform you that you have the right, at any time, to request:

  • access to your personal data;
  • an electronic copy of your personal data;
  • correction of your data if it is incomplete or inaccurate; or
  • the deletion or restriction of your personal data.

If you have given us your consent to process your data, you have the right to withdraw that consent at any time.

If you would like to exercise any of these rights, contact us at the following email address: *protected email*

If you have a Scentys account, you can change your preferences regarding communication from us.

You can also opt out of receiving our communications by clicking on the link to unsubscribe or by following the unsubscribe instructions contained in our communications.


Scentys collects data, which may include personal data, from your browser when you use our Site.

Cookies and web beacons are used to collect that data, which may include your (i) IP address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language; (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Sites such as click behavior, purchasing and preferences; and (ix) access times and referring URLs.

We hereby inform you that third parties such as Google may also collect data from our Site via cookies, third-party plug-ins and widgets.

These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

We use cookies and pixel tags to track usage of our Site, understand your preferences (such as country and language choices), provide services and improve your online experience.

We also use cookies and pixel tags to obtain aggregate data about Site traffic and Site interaction, to identify trends and obtain statistics so that we can improve our Site.

Three categories of cookies are generally used on our Site:

  • Functional: These cookies are required for basic Site functionality and are therefore always enabled. These include cookies that allow you to be remembered on our Site within a single session or, if you request, from session to session. They help make the shopping cart and checkout possible and assist in security issues and conforming to regulations.
  • Performance: These cookies allow us to improve our Site’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember the site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slower site performance.
  • Social media and advertising: Social media cookies make it possible to connect you to your social networks and share content from our Site through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Site. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may lead to the display of advertising that is not as relevant to you or to you not being able to effectively link with Facebook, Twitter or other social media and/or not being able to share content on social media.

You can opt to have your computer warn you each time a cookie is being sent, or you may turn off all cookies.

You can make these choices through the browser settings on each device you use.

Each browser is different, so look in the browser “help” menu to understand how to change your cookie settings.

If you turn cookies off, access to much content on our Site may be less efficient and some of our services may not function properly.


If we update our personal data protection charter, we will post the changes on our Site.

If changes are made to how we process your personal data, we will give you prior notice or, where appropriate, we will ask for your prior consent.

We encourage you to regularly check our personal data protection charter to see if changes have been made.

Our personal data protection charter was most recently updated in May of 2018.


If you would like to share comments with us or have questions or concerns, or if you want to exercise your rights related to your personal data, email us at the following address:

Warranties and liability

PRESENSIA makes every possible effort to ensure that the information provided on its Website is accurate and up-to-date. However, PRESENSIA cannot guarantee that this information is accurate, complete or up-to-date. PRESENSIA does not offer any explicit or implied guarantee about all or any part of its Website.

PRESENSIA may under no circumstances be held liable for any direct or indirect damages, regardless of the cause, origin, nature or consequences, resulting from visits to or use of the Website. In particular, PRESENSIA accepts no liability in the event of interruption or the unavailability of the Website, the occurrence of bugs or damages resulting from fraudulent acts by third parties (such as intrusion) from the Website.

PRESENSIA uses all available resources to protect the security of files created with personal data collected on its Website. PRESENSIA has no control over the functioning of the Internet and draws the user’s attention to potential risks regarding the confidentiality of data processed through this network.

Modifications of Legal Notices

PRESENSIA informs you that the present notices may be modified at any time. Modifications will be published by being uploaded to the Website and considered accepted in full by users accessing the Website once they are posted online. We recommend that you consult this page regularly.


The present legal notices have been drawn up in accordance with French law and notably the provisions of Law 2004-575 of 21 June 2004 relative to confidence in the digital economy and Law 78-17 of 6 January 1978, as amended by Law 2004-801 of 6 August 2004, on Data Processing and Freedom. Any disputes relating to the Website shall be referred to French courts in Paris.

Last updated: October 2018

Copyright © SCENTYS 2018